This quiz is not a ‘test’. It is designed to embed everything you’ve learnt in this Course and also to add to the learning, with new tips and concepts to consider.
It will take at least one hour to complete. However, please spend as much time as you can with it. Repeat it as often as is helpful.
The basics of BBM were covered in Course 1.1 Our Methodology. To refresh your understanding of BBM, it is suggested that you take the Introduction to BBM quiz again at this point.
The majority of answers to this Quiz are found in the Modules, in the transcription of the presentation, and in the Details Sheet. However, to help develop your fluency and confidence, first try to answer the questions without referring to these.
Answers that are derived from the script use the words contained in the script. In other answers, optional responses are factored in, as is the choice of using caps or not. However, weird spelling isn’t, so please check that!
If an answer requires several words, make sure you tab to enter each word.
After each question you can check your answer, so you can make a note of any errors as you go through it.
You can take the quiz as many times as you like – it’s intended to help the learning process, rather than being a one-time ‘exam’. Please keep this in mind…the goal is not to ‘pass the test’ as soon as possible, but to understand and be comfortable with the content of the course. Then you’ll be able to relax and enjoy delivering it!
You will need at least 80% to pass.
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The next section in the presentation is concerned with how we develop soft skills.
Here are some sentences about hard and soft skills to complete:
Facts, information and technical knowledge are skills.
Hard means difficult, true or false?
skills have to be input into us.
Most testing is based on skills.
skills are fluid and context dependent.
We access skills, as they’re basic human capabilities.
We show a video of babies in this segment. Which area of soft skills does this demonstrate?
We complete this section by reiterating that was designed for a different time.
Next comes a short section on What Employers Want.
This section is to help you convince participants that soft skills are essential in today’s world of work. If you succeed in this, participants are more likely to engage in the rest of the presentation.
The slides provide prompts for you here. However, there are some additional points you can include to reinforce the statistics.
Here are some reminders:
What percentage of employers think your soft skills are as or more important than your qualifications? %
About in of them are more interested in your soft skills.
You still need the skills that education provides.
We need soft skills but the system is lagging behind.
We reiterate that education does not sufficiently help students develop soft skills, so that participants realise that this workshop is offering them a unique opportunity – it’s not just another lesson. However, it is also worth mentioning that this problem isn’t the fault of teachers, who are also aware of this fault in the system.
What effect is this having? % of employers say young people lack the necessary soft skills.
Research show that soft skills have declined in the last years, but we need them more and more.
This situation is known as the .
This gives you an opportunity – it’s what we call the soft skills .
The final slide of this section reflects on ‘adult outcomes’ – explain to participants what this means, to bring the dry language to life.
The discussion ‘How Do We Communicate’ needs to identify the 3 main forms of communication:
We will only be considering the first 2 forms.
Describe 3 ways we communicate, in each of these two forms.
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
We use a driving analogy to explain the concept of Focuses and how they become barriers.
Before explaining this, tell participants that we use an analogy – a story – to explain what the barriers are.
It’s important that this simple analogy becomes embedded learning, as it underpins all the concepts that follow.
Bring this story to life, and aid memory, by painting a picture of each Focus. Use descriptive words, hand gestures and eye movements to accompany everything you’re describing.
Throughout the rest of the session, come back to this analogy as often as you like, to keep reminding participants of it, and pinning new learning to it. For example, at the start of a Focus section, recap the previous Focuses, and link them – and the upcoming Focus – to the driving analogy.
In the driving analogy, which which aspects of driving a car relate to each Focus?
Backward Focus
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Inward Focus
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Downward Focus
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Right Focus
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Left Focus
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What happens when Right Focus becomes a barrier? Tick all that apply.
While it’s in the nature of all barriers to be challenging, Downward Focus is the Barrier that has the most opportunity to ‘trigger’ participants. However, to give participants the most benefit, we don’t want to back away from the difficult material that breaking this barrier confronts.
Downward Focus is purposely placed in the middle of the Focuses, to allow for the presentation to curve back through easier barriers. You can therefore enable exploration of this darker material, safe in the knowledge that you can guide participants safely out the other side.
We call this the ‘spookiest’ of the barriers, and use terms such as ’emotional vampires’. While we’re not backing away from the difficult material, we simultaneously bring a hint of humour to it. If you can maintain this balance, you’ll find that participants are more willing to discuss the challenging issues that are integral to breaking through Downward Focus.
Introducing Downward Focus takes a little more explanation than the other Focuses.
Complete the following introductory points:
The Dominating Influence of Downward Focus is the .
We all have a shadow side – it’s our world.
As with all barriers, the Shadow only become a problem when our is too drawn to it.
We call this the of the barriers because it’s a lot of the time.
It can cause before we realise there’s a problem.
Our own Downward Focus is challenging, but in this session we’re looking at how other people’s Downward Focus can be a barrier for us.
We explain Backward Focus by asking participants to consider that we’re all born into ‘the past’.
Briefly, what does this mean and how can ‘the past’ be a barrier?
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
The next slide gives you prompts for 4 Inward Focus skills.
As with all skills definitions that you have, it’s fine to read these rather than memorise them, as they are intended to be ‘dictionary’ definitions. However, make sure you fully understand these and could expand on them – with examples as discussed previously – to bring them to life and embed the learning.
For example, Social Interaction is about “getting on well with all kinds of people”…not just people who look like us, but people of different ages, backgrounds, and cultures.
How would you expand on the definition of Negotiating, perhaps by way of an example:
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
As with the skills slides, the quote slides in the presentation provide an opportunity for discussions of varying depth and length, so are useful in adapting the 1.5 hour to a 2 hour presentation.
The Inward Focus quote is Words Are The Most Powerful Drug Used By Mankind.
If time, rather than just reading the quotes, also ask what participants think they mean, whether they agree with them, etc.
Give an example to illustrate the power of words…someone or something that used the power of words to influence others (for good or evil)?
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
The purpose of the ‘Word Play’ activity is:
Participants often struggle with this activity to start with.
Invite them to be like actors, and to experiment with emphasising each word. They’re working in pairs, so while one experiments with saying the sentence, the other is their audience and interprets what they are hearing.
You may need to demonstrate these sentences, to help participants grasp the different meanings. Try first doing this without using body language, as students tend to pick up on that aspect more quickly. However, if the meaning is still not apparent to participants, incorporate body language to nudge them. Practice this beforehand, so you can make the emphasis and meaning clear to the listener.
Don’t rush to give solutions – participants usually ‘click’ eventually.
Put the sentences below together with their possible meaning – the word in bracket is emphasised:
(I) never said she bit my dog
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I (never) said she bit my dog
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I never (said) she bit my dog
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I never said (she) bit my dog
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I never said she (bit) my dog
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I never said she bit (my) dog
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I never said she bit my (dog)
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How would you explain the following terms to participants:
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
The next slide features two of the Backward Focus skills you’ve just discussed, related to how they are valued by employers.
This is an opportunity to remind participants of various things.
Link the following statements:
Soft skills are great for us personally…
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If you have these skills then employers will…
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It's not only if we're employed that we need these skills…
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Make sure the past isn't…
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The next slide prompts you with ‘Leadership and Knowing Yourself’.
Fill in the blanks to cover the points you’ll raise here:
We break through this Barrier by becoming more aware of the and by our acceptance of it.
This means we develop skills that enable us to know ourselves better.
By doing this we recognise and develop our own (no specific order required for a correct answer):
We these from the influence of and the
This means we develop skills that make us better , in all kinds of circumstance – including leading ourselves and our own lives.
Once the driving analogy has been told, you explain that “it’s the same in life”.
Fill in the blanks to remind you what this means:
We’re aiming to have a Focus in life – when all the Focuses are in .
All the Focuses are unless our is drawn too much by them.
If that happens, the the Focus turns into a , everything goes out of and our progress is .
After this you’ll remind participants that this is what the workshop is all about:
By the end of it you’ll know how to and these barriers.
This will enable you to and then all the soft skills that they block.
Doing this will fuel your and success and wellbeing.
The two previous activities gave participants the opportunity to consider verbal and non-verbal communication (or body language), which they’d identified as 2 of the 3 main forms of communication in the preceding discussion.
Wrap this section up by reminding them that we break through Inward Focus by becoming more aware of what we are communicating to others through our words and actions.
The next slide is a quote to show that Inward Focus skills are not only important personally, they are also in demand from employers.
NB the quote is from a big player in the tech world. Point this out. Often we think that technology is what is most important. But the quote reminds us that many people in the tech world now think that soft skills are more important.
The next slide reads: Relationships and Communication. What will you say here, to explain this?
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
‘Whose Box Is It Anyway?’ is the Backward Focus activity.
Responses are recorded on the flip chart, and participants are given plenty of time to consider their answers, with only non-specific prompts as far as is possible.
Ideally responses will start with overarching ‘boxes’, and then drill down into smaller and smaller ones.
What is the purpose of ‘Whose Box Is It Anyway?’ And how would you wrap up this activity?
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
There are several things you want to say when introducing each new Focus.
Complete the following as a reminder:
Link it to the
Remind them that a Focus isn’t bad – it us on our journey.
A Focus only becomes a barrier when our is too draw towards it.
This shifts us out of and away from Focus.
The next slide gives you prompts for 4 specific skills.
The 5 skills slides in the presentation provide an opportunity for discussions of varying depth and length, so are useful in adapting the 1.5 hour to a 2 hour presentation.
The following points relate to the skills slides in all Focuses.
How would you explain the term ‘Using Your Initiative’, and with what example might you bring this skill to life?
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
The ‘handshake” section is an opportunity to get participants standing up and moving around – and will encourage laughter.
Both facilitators should join in with the activities, to help participants overcome any reserve.
After the Dr York videos, students sit for a moment, while you explain why handshakes are important.
Fill in the following sentences, covering points you’ll want to include here:
Handshakes are important because they’re the thing you’ll do when meeting someone new, especially in a context.
Ask participants, “What do they say about first impression?” Answer: “You never get a to make one.”
Which is better to use – a simple handshake or a ‘street’ handshake? Answer: a handshake.
Many participants will be familiar with ‘street’ handshakes. Address this, by saying that there are many kinds of handshakes, and sometimes it’s difficult to know which to use. However, the simple handshake will always work, whatever the situation. This is good to know, as more complex ones can lead to confusion about which to use, embarrassment if you get it wrong, and also can make people feeling like outsiders.
As well as using a firm handshake when you meet someone, make contact and . Also say “hello” or “pleased to meet you”, and yourself.
After sharing these points, you’ll ask participants to stand again, and introduce themselves to everyone in the room using these techniques.
Mention that if anyone doesn’t wish to shake hands (as is the case with, for example, some Muslim women) that’s fine. It’s what happens in the real world, so you will learn through this encounter, and can practice making a strong introduction without shaking hands.
Next is Inward Focus. After the introductory slides you get one that provides 4 prompts for when Inward Focus is useful.
What are 4 situations when Inward Focus would be a barrier?
This slide is animated. Watching it will give you prompts, so you can describe how soft skills determine ‘how we do whatever we do’.
Match the following images and actions:
Image: a group of people
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Image: a diver
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Image: a runner winning the race
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Image: a thinker
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Image: arms holding a violin
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The final quote of the session is “Do not fear mistakes, there are none”. Ask participants to consider what that means.
This can be related to the questions they’ve just been asked, where there is no right of wrong answer – as well as more broadly…things that were once considered ‘mistakes’ are now normal ways of life, or discoveries that were made through making a mistake etc.
As you’ll be playing the music of Miles Davis to accompany them completing their feedback forms, ask participants if they know who he is. Point to him on the slide (on the far left) and let them know he was a great jazz trumpeter.
Then explain what will be happening in the final few minutes, as in the script.
What is the order of the Wrap-Up sequence?
In order to take the final photograph you need to get participants to complete the Photo Permission Sheet. In a one-off session such as this, the best way is to tell them about this while they are completing their Feedback Form. Say that we would like to take a photograph at the very end, so we can show it to our funders who have paid for this session. The photo will not be made public or go onto social media. If they are okay with having their photo taken, ask them to sign the Photo Permission Form that you’ll pass around.
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We try to involve everyone, and encourage everyone to participate throughout the session. However, it can be a challenge, bringing out the more reserved who would happily stay silent, quietening down the more boisterous who would dominate the group if given free rein, and involving everyone in between.
The final questions section is an opportunity to involve everyone equally. These are non-intrusive questions that anyone can find an answer to – particularly the first question, “What did you love doing as a child”.
What techniques would you use to encourage everyone to answer these question?
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
We do the Left Focus ‘Brain Warm-Up’ Activity to prepare participants for the subsequent questions we’re going to ask.
Learn the Thumb n Pinky dance! Then you can encourage participants to keep trying it, to show that it is achievable with some practice.
We also ask them to consider the reasons that might hold them back from answering the questions.
If they notice themselves holding back, we ask them to consider why – ie to use meta cognition. However, we also suggest that they answer anyway. This is so they break through the barrier.
What are 4 reasons that might hold somebody back from answering one of the questions we pose? (ie a question that does not have a ‘right’ or ‘wrong’ answer).
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
When you’re discussing and defining the Left Focus skills with participants, it’s an opportunity to emphasise why these skills are so important to us now, personally and professionally.
When considering Intuitive Responses, what example could you give that would bring it to life, and help participants see its value?
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
The dominating influence of Left Focus is Logic.
Current education systems tend to be geared almost entirely towards logic, rather than towards the more abstract skills such as creativity. All teaching and testing emphasises this imbalance, which means that participants are probably unaware of how important Left Focus skills are at this time. As a consequence, this barrier is somewhat hidden in plain sight. So the first task we have as facilitators is to reveal this barrier, by helping participants:
What do we need to develop, in order to break through the barrier of Left Focus?
To break through the barrier of Left Focus we need to develop our sense of , our ability to , to listen to our and to use our .
Breaking through this barrier allows us to tap into our and , to quieten the voice of reason, and to generate many .
We say that the Right Focus skills don’t sound super exciting – and they’re not supposed to.
However, that does not mean that we make them dull! Nor that we think they’re dull.
Participants have been told all their lives by school, college, and parents that they must be organised etc – and they often have a resistance to these skills as a result.
Our goal as a facilitator is to show how these skills are essential to all the exciting, interesting, creative things that participants want to do.
We must to paint a different picture – one that will enable the participants to develop their intrinsic motivation to develop these skills.
Through the artist’s story, as well as our attitude to these skills, we show that, although Right Focus skills are not the stars of the show, they underpin everything amazing that we want to do in our lives. Without these skills, everything we attempt to build will collapse.
We want the participants to find their own reasons for taking these Right Focus skills seriously, as this will motivate them to break through this barrier.
What 2 analogies do we make about Right Focus skills?
They’re like:
In what order does The Artist’s Exhibition activity happen?
Put the following in the correct sequence:
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Why do we use artists to demonstrate the importance of structure and time management to participants?
Give 3 reasons:
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.